Deluxe Double or Twin Room Internal Window
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Oriana Boutique Hotel & Restaurant - Hanoi
A 3-star boutique in Hanoi's Hoan Kiem district, steps from the Old Quarter and Hoan Kiem Lake, praised for its friendly staff and clean, stylish rooms.
- 5-minute walk to Thang Long Water Puppet Theatre
- Free Wi-Fi throughout the hotel
- Airport transfer available on request
9.1
Perfect
1900 reviews
Booking.com 9.1 · 1900 reviews
About
Oriana Boutique Hotel & Restaurant - Hanoi
Oriana Boutique Hotel & Restaurant - Hanoi sits on Lo Su Street in the heart of Hoan Kiem, about a 5-minute walk from the Thang Long Water Puppet Theatre. The hotel offers a garden and various recreational opportunities, with rooms designed around comfort and practicality.
Guest reviews consistently highlight the staff's warmth and professionalism, who go out of their way to arrange tours, provide early check-in, and make families feel welcome. The hotel's central location makes it easy to explore the Old Quarter, Hoan Kiem Lake, and the French Quarter on foot.
- Wi-Fi
- Safe deposit box
- Wi-Fi in rooms
- Mini-bar
- Sitting area
- Patio
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional staff service — Guests repeatedly praise the friendly, helpful staff who go beyond expectations — arranging tours, providing early check-in, and making families feel welcome.
- Prime location — In the heart of Hoan Kiem, a short walk from Thang Long Water Puppet Theatre, Hoan Kiem Lake, and the Old Quarter, making it easy to explore Hanoi's main sights on foot.
- Clean and comfortable rooms — Rooms described as spotless, cozy, and stylish, with amenities like mini-bar, kettle, flat-screen TV, and climate control.
- Good value — Despite being a 3-star hotel, guests note professional service and reasonable pricing, offering a higher-end experience at an affordable rate.
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Worth weighing
4 to weigh- Limited designated parking — The hotel does not list dedicated on-site parking, which may be a consideration for guests driving in Hanoi's Old Quarter.
- Check-in window ends at 23:30 — If arriving later than 23:30, you may need to arrange late check-in with the hotel in advance.
- No pets allowed — The hotel explicitly disallows pets, so travelers with animals will need to make other arrangements.
- Some rooms have internal windows — The Deluxe Double or Twin Room has an internal window, meaning limited natural light and views compared to city-view suites.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Suite City View
- 1 King-size bed
- Landscape view
- Shower
- Heating
- Air conditioning
Executive Suite
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Suite Balcony
- 1 King-size bed
- Garden view
- Shower
- Heating
- Bathtub
Family Suite
- 2 King Size Beds
- Landscape view
- Shower
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Wi-Fi in rooms
- Safe deposit box
- Flat-screen TV
- AM/FM alarm clock
- Electric kettle
- Mini-bar
- Ironing facilities
- Free toiletries
- Sink
- Patio
- Sitting area
- Parquet floor
Room Features
- Air conditioning
- Heating
- Bathtub (in some suites)
- Balcony (in Suite Balcony)
- Garden view (in Suite Balcony)
- Landscape view (in Suite City View and Family Suite)
Family & Kids
- Cots available
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.1/10 from 1,900 reviews
Booking.com · 9.1 · 1900 reviews
9.1Verified guest“We had a fantastic time in Vietnam. The room was very clean and cozy, with a huge window that let in plenty of natural light. The staff were incredibly kind and made us feel at home.”
9.1Verified guest“Breakfast was savory and the place was spotless. The location was perfect for exploring Hanoi, close to the lake, the French Quarter, and the old market. We found a nice coffee spot nearby. The staff were top-notch from arrival to departure.”
9.1Verified guest“A beautiful hotel with excellent Wi-Fi. The location was great for walking to the Vietnamese museum. I enjoyed having a flat-screen TV with cable channels, climate control, and a personal safe in the neat room. The staff were accommodating and welcoming, and the pool was nice. Check-in was early and the atmosphere was quiet throughout.”
9.1Verified guest“The location was amazing, very near Ngoc Son Temple. It was easy to get a wheelchair-accessible room with a delicious breakfast included, a lovely bathroom, and an extra bed, which was fantastic.”
9.1Verified guest“Gia Bao Palace is an outstanding place to stay. The staff are extremely professional and friendly, going above and beyond to make your stay enjoyable. They know the city well and arranged all our tours at a very competitive rate. I would highly recommend this hotel.”
9.1Verified guest“The hotel was in the heart of the city. The wonderfully helpful and responsive staff provided all the necessary info. I booked a room with a comfortable bed, storage, and Wi-Fi.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel sits on the corner of the Old Quarter, a lively area of narrow streets, street food stalls, and historic architecture. Guest reviews mention easy walking to the old market and many restaurants and coffee spots.
Hoan Kiem Lake: A short walk from the hotel, this scenic lake is a central Hanoi landmark. Guests mention its proximity and the convenience of walking around the lake day or night.
Thang Long Water Puppet Theatre: About a 5-minute walk away, this theatre is a popular cultural attraction. Guests can easily walk to shows from the hotel.
French Quarter: The hotel is near the French Quarter, known for its colonial architecture, upscale dining, and boutique shops. Guests note the ease of visiting this area on foot.
38 Lo Su, Hoan Kiem, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:30
- Check-out
- By 05:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 27 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:30, and check-out is from 05:00 to 12:00.
Does the hotel offer airport transfer?
Yes, the hotel can arrange airport transfers with a private car. A guest review mentions that telling the hotel your flight will have a car ready for pickup at the airport for a few dollars more than a taxi.
Are pets allowed at the hotel?
No, pets are not allowed at Oriana Boutique Hotel & Restaurant - Hanoi.
Is there a family room available?
Yes, the hotel has a Family Suite with two king-size beds. Reviews also mention interconnecting rooms that work well for families of five.
What breakfast options are served?
Guests mention a delicious breakfast including made-to-order eggs, pho, and fresh fruits. Some reviews note that breakfast was included in their rate.
The bottom line
For travelers who prioritize location and service, Oriana Boutique Hotel & Restaurant - Hanoi delivers a standout stay in the Old Quarter, earning a 9.1 rating from guests.
9.1Based on 1,900 guest reviews
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